erstellt von:
Marcel Lips, Marc van Hal, Christien Kolenbrander
herausgegeben von:
Waterworx | GWOPA
Beschreibung:
This document can serve as a guideline for setting up and improving a customer survey.
A well-defined process with clear defined responsibilities and tasks will increase customer satisfaction and needs to be embedded in the entire organization; not only the customer service department will have to work with the results. It should be a part of customer orientation supported by the whole organization.
Assigning responsibilities is one of the key factors that contribute to the success. For example:
Kategorien:
Seitenzahl:
16
Copyright:
Waterworx | GWOPA
23.04.2024
The Utlility Platform in brief: background, objectives, approach, including its special approch in…
17.11.2023
Über 400 Kommunen in Deutschland und verschiedenen afrikanischen Ländern setzen sich in…